support

Managed IT Services & On-Site Support

You know the feeling. The Wi-Fi drops in the middle of a client appointment. A printer won't connect. A new laptop needs setting up and nobody has time. The phones stop working and you don't know who...

You know the feeling. The Wi-Fi drops in the middle of a client appointment. A printer won't connect. A new laptop needs setting up and nobody has time. The phones stop working and you don't know who to call. Every one of those small problems quietly costs you time, money and focus.

Most small and mid-sized businesses don't need a full-time IT department — but they do need someone reliable to pick up the phone, log in remotely, and show up on-site when something has to be fixed properly. That's what we do.

We provide local, hands-on IT support for businesses (and private clients) across Obwalden, Nidwalden, Lucerne and Zürich. We're based in Engelberg, we speak your language, and we can be on-site on short notice when you need us.

What we take care of

  • User support by phone and email — your first point of contact for anything that isn't working

  • Remote support — we log in securely and fix most issues without leaving your desk

  • On-site installations — hardware, software and new workstations set up properly

  • Network installations and support — wiring, switches, patching and structured cabling

  • Wi-Fi setup, testing and tuning — reliable coverage everywhere you need it, including Unifi / Ubiquiti

  • IP telephony — modern phone systems that just work

  • Microsoft 365 & Windows administration — accounts, Entra ID, Windows 11 Pro, device management

  • Antivirus & endpoint protection — installed, configured and kept up to date

  • Security essentials — two-factor authentication, account protection and IT policies

  • Printers & devices — including fixed-IP printer setups that stop the "it disconnected again" calls

  • Procurement — we order the right equipment and services, and deal with the providers for you

Start with a free network assessment

Not sure where you stand? We'll come on-site and run a free network assessment — checking your network, Wi-Fi coverage, security and the general health of your IT setup. You get a clear, honest picture of what's working, what's at risk, and what's worth improving. No obligation.

Simple monthly support — pick your level

Instead of unpredictable hourly invoices, most clients choose a fixed monthly subscription so support is always just a call away.

Basic

Remote and phone support during business hours, monitoring of your core systems, antivirus and Microsoft 365 account management. Ideal for small teams.

Business

Everything in Basic, plus priority response, scheduled on-site visits, network and Wi-Fi maintenance, and printer/device management.

Premium

Everything in Business, plus fast on-site response across Central Switzerland, proactive security and policy management, and a named contact who knows your setup.

Exact scope and pricing are agreed per company after the free assessment.

Why TMC

We're a Swiss company (The Mejlerö Company GmbH) with 20+ years in technology — from CTO-level strategy down to patching a cable and configuring a switch. That means your IT is handled by people who understand both the big picture and the small details, and who use modern AI tools to work faster and smarter on your behalf.

Interested?

Book your free network assessment below.

Limited spots available this week

Get a FREE consultation

Get a FREE 1 hour consultation about your current application management setup, development process or any other tech setup problem.